WaterWorX project: WOP Southern Region Water Board
Improved Water Supply Services for Southern Region Water Board Customers
WaterWorX phase 1 (2017-2021)
The overall project objective during phase 1 has been to improve water supply services in all cities and towns under Southern Region Water Board through improved water supply, reduced NRW levels, improved sales (revenue) through reduced commercial losses (meter inaccuracies, meter reading/data transfer errors and water theft) and consumer debt - through human (organizational/staff) capacity development.
The key areas worked on to reach these objectives have been development and implementation of pro-poor projects, development and implementation of DMAs in Zomba scheme, water balance done for Zomba scheme, debt collection actions, capacity building through trainings on the job, GIS development, discussions on the importance of catchment area management and training on data analysis.
The major achievements for the WOP with SRWB in WWX phase 1 have been:
WaterWorX phase 2 (2022-2026)
The overall objective is to improve water supply services to customers within the SRWB’s mandated (supply) areas through investment projects and improvement of sustainable operations and finances.
There are 2 main areas to focus on for SRWB on the road to sustainable operations:
Both of these issues can only be tackled through a mix of capacity building in the form of peer to peer learning within SRWB and setting up an enabling environment around SRWB to receive support in and possibly advice on the activities needed to raise in overall maturity.
For more information please contact:
Dana van der Velden, project manager in Malawi