VEI is the world’s leading promotor and implementor of Water Operator Partnerships (WOPs). VEI sets up and manages peer support partnerships between water operators; aiming to share knowledge and skills to make operators stronger, healthier and more resilient. These WOPs have proven themselves over the years as the recipe for success to achieve sustainable impact. The role of VEI in each WOP is to continuously work on the mutual trust relationship between the peer water operators, identifying demand for peer support, with a quality matching process to mobilize peer experts, and assurance that the demand is tackled and impact is made.