WaterWorX project: WOP Mutare Zimbabwe

  • Zimbabwe
  • Zimbabwe - Mutare City Council

The project’s main objective of the Zimbabwe WOP is to enable the three largest urban water utilities in Zimbabwe namely Harare, Bulawayo and Mutare to sustainably provide water and sanitation services to all of their customers at an improved level of service’. This will be achieved by improving the quality of leadership, human resources productivity, stakeholder relations, strategic business planning, harnessing of investment funding, inclusion of disadvantaged groups in key processes, influencing the enabling environment, protection of water sources, reduction of revenue water loses, enhanced asset management and climate resilience planning.  

The City of Mutare is located in the Eastern highlands of Zimbabwe near the border with Mozambique. It is the capital of Manicaland Province and the third largest city of Zimbabwe with an estimated population of 200,000. It is situated on the Beira transportation corridor, 290 km from the Beira port in Mozambique, earning the city the status of being ‘Zimbabwe’s gateway to the sea’. 

City of Mutare was not part of WWX Phase 1 but was supported by VEI under the Nuffic Training 2019-2020 and the following trainings were conducted:

  • Trained in Excel 
  • Trained to use PRVs and Pressure Management 
  • Trained in GIS 
  • Trained in Asset Management using GIS 
  • Trained in Epanet 
  • Introduced and trained on the IWA template for water balance 
  • Trained to measure flow using FLEXIM water meters. 
  • Trained to measure pressures using pressure loggers as well as programming them 
  • Trained on DMAs to simplify the study of NRW 
  • Trained on the QGISRED plugin as a hydraulic modelling software 
  • Trained on installation and maintenance of PRVs

WOP Objectives in WWX Phase 2

The project main objective is to ensure institutional turnaround and improvement of utility working processes for the partners so that they improve maturity levels as outlined in the utilities of the future framework. The project will also ensure that strategic operational investments and LIAs are done in the three utilities. The WOP has been structured to achieve stakeholder driven institutional turnaround and achieve water and sanitation SDG contribution of 0.4 Million towards the 10 million SDG target for VEI. To achieve this the sub-processes to be pursued will fall under three work streams namely utility process improvement, enabling environment and investment mobilization.

For more information please contact:

Robson Manatsa, Project Manager Zimbabwe

Robson Manatsa